Policies
Privacy Policy
Last updated: August 17, 2026
This policy describes how HC Biologics, Inc. collects, uses, and discloses personal information when you visit hcbiologics.co, apply for an account, place an order, or contact us. Please read it carefully; by using the site you acknowledge the practices described here.
Information we collect
Contact and business details such as your name, company, work email, phone number, website, NPI number, and business address; account information such as your password and verification codes; transaction details such as the items you request and order history; the content of messages you send us; and technical data such as IP address, browser type, and how you navigate the site.
Where it comes from
Directly from you when you apply for an account, place a request, or contact support; automatically from your device through cookies and similar technologies; and from the service providers that host the site, deliver our email, process payments, and ship orders.
How we use it
To verify professional eligibility and review account applications; to deliver two-factor verification codes and secure your account; to process, pack, and ship requests; to provide support; to detect and prevent fraud or unsafe activity; to improve the site; and to comply with legal obligations.
Marketing communications
With your consent, or where otherwise permitted, we may send product and service updates to your business email. Every message includes an unsubscribe link, and you can opt out at any time without losing access to your account.
How we share information
We do not sell personal information. We share it only with service providers acting on our behalf — hosting, email delivery, payment processing, and carriers — and with regulators, law enforcement, or other parties where required by law or to protect our rights, and with a successor in the event of a merger or acquisition.
Cookies and analytics
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand aggregate site usage. Most browsers let you refuse or delete cookies, though some parts of the site may not function correctly if you do.
Data retention and security
We keep account and transaction records for as long as your account is active and thereafter as required for legal, tax, and quality recordkeeping. We use administrative and technical safeguards, including encrypted transmission and hashed credentials, but no system can be guaranteed completely secure.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to object to certain processing. Send requests to support@hcbiologics.co and we will respond within the period required by applicable law.
Children
The site is intended solely for professional use by adults. We do not knowingly collect personal information from anyone under 21, and we will delete such information if we learn we have received it.
Changes and contact
We may update this policy to reflect changes in our practices or the law and will revise the date above when we do. Questions or complaints may be sent to support@hcbiologics.co or to HC Biologics, Inc. — a Division of HC Smart, Inc., 20900 NE 30th Ave, Ste 200, Aventura, FL 33180.
HC Biologics, Inc. — a Division of HC Smart, Inc. — 20900 NE 30th Ave, Ste 200, Aventura, FL 33180